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Welcome to kreeva.com
We have a very easy return/exchange policy. If you are not satisfied or happy with your purchase, you must inform us within 24 hours from the date of receiving the package. We will validate your return/exchange request, only after we authorized it, the product should be returned to us within 7 business days along with copy of invoice, original packing and in the original condition as sent to customer and you will receive a credit note for the same which has no expiry date or exchange the same on prior effect.
Terms & Conditions:
We hope that customer who buy product with beads and sequences understand that it has tendency to come off. Even with good handling and shipping this cannot be avoided. Even if we replace such items there are high chances that you will receive similar product again.
We will not process a refund in case you do not like the product due to any reason. A store credit will be authorized in this case. Our customers are hereby notified that we do not accept any cancellations.
All the legal cases will be treated in only Surat jurisdiction court.